If you book on a brokerage site, the fare purchased includes unlimited km, road and possibly airport charges. Damage excess and theft excess are never included, like also the VAT. If at the time of booking, therefore before showing up at the rental desk, you purchase insurance packages, this means that you will necessarily have to have a credit card to present at the desk, so that Target Rent can protect itself by blocking the amount relating to the deductibles as per the table below. In the event of any damage, Target Rent will charge you the cost of the damage which you will have reimbursed by the broker.

When picking up the rental car, the main driver must present a valid driving license, passport or ID card and Target Rent voucher. Furthermore, it is necessary to show a credit card issued by a primary banking (and not financial or virtual) institution, with embossed numbers and must contain the name and surname of the contract holder. All documents must be physical, in fact digital documents or virtual credit cards are not accepted.
Attention! Financial institutions often issue debit cards, selling them to their customers as credit cards; it is necessary to verify that the hypothetical Credit Card has the possibility of carrying out the DelayCharge, in case of charges for damages, extra days, or lack of fuel.

Target Rent only accepts all Visa and MasterCard credit cards issued by a primary banking institution - and not a financial or virtual one - that has printed embossed numbers and letters, and the name of the card holder printed on it. Attention: many banking or financial institutions give their customers credit cards, which are actually debit cards.

What differentiates a credit card from a debit card?
The possibility of blocking a deposit and the possibility of making a delay charge, a deferred charge at the end of the rental, for any charges for damages, fuel, extra days, fines and payment delegations.

What is the condition for a credit card not issued by a primary banking institution or a debit card to be accepted?
The purchase of packages that include the elimination of the deductible and which vary according to the rental station and the seasonality of the rental.

We do not accept virtual cards, nor any other credit cards other than Visa and MasterCard.

Target Rent reserves the right not to accept credit cards whose expiration dates are less than 30 (thirty) days from the closing of the rental contract. This is necessary to manage costs relating to the numerous reports that Target Rent receives from the Competent Authorities, with a delay of well over 30 days.

The security deposit is requested as a guarantee for the payment of damages not refundable by insurance and deductibles such as fines or damage to furnishings and accessories, resulting from customer incompetence and negligence. The deposit, as well as the deductible, is managed by credit card and only exceptionally, and with authorization from the general management, by cash, debit card or checks.

Please remember that the credit card holder must always be present when picking up the vehicle for mandatory identification. Payments can be made by debit card or in cash at the sole discretion of Target Rent.

The security deposit is not a charge, but only a sum “blocked” on the credit card as a guarantee. The deposit will be released at the end of the rental following the inspection of the vehicle by the staff present at the delivery point. Although the amount is released at the end of the rental, the times of the Credit Institutions can be long and often the amount is blocked even in the days following the end of your rental. You can verify the release by checking the credit limit of the card and not by crediting the current account. If the amount released on the credit card does not coincide with the amount blocked when collecting the vehicle, we recommend that you immediately call the rental center for more information.

Valid driving license, type B, issued at least 12 months ago. It must always be in physical original, clearly legible, not damaged and valid throughout the rental period.

Non-EU citizens can rent in Italy only if they have an international driving license and passport.

Digital drivin license will not be accepted for the rental.

The minimum requirement to rent a car with Target Rent is a valid driving license for at least one year (12 months).
Drivers under 25 years of age or from 75 years of age will have to pay a surcharge (Young Driver or Senior Driver)

Non-EU citizens can rent in Italy only if they have a passport, driving license and international driving permit.

The car is normally delivered with a full tank and must be returned with a full tank. In exceptional cases, for example in cases of very high vehicle turn-over, it may happen that the car is not delivered with a full tank. In this case, the Customer must return the car with the same fuel level as when it was delivered. No refunds are contemplated if the fuel level exceeds the initial level.

If the booking is made on the Target Rent website, the cancellation fee is equivalent to the deposit paid at the time of booking; if the booking is made through a brokerage website, the costs depend on the broker.

If the reservation is made on the Target Rent website, you can change the name directly at the counter with an additional cost that varies according to the season and the reference station.
If the reservation is made through a brokerage website, it will not be possible to change the name at the time of pickup. The name change must be requested to the broker at least 24 hours before the pick-up, the costs of which will depend on the broker himself.

Given the high level of car turn-over, it is not possible to guarantee the delivery of a specific model. In fact, when booking, we always include the wording “or similar”, to indicate that a car belonging to the group similar to the car displayed in the booking will be delivered. In exceptional cases, where the wording “model guaranteed” is included, the model is guaranteed.

It is possible that the car may also be driven by other drivers; a surcharge must be paid for this.

Picking up or returning the car outside of opening hours is on request and has a variable cost.

By policy, return to offices other than the delivery office is not permitted, except for individual exceptions resulting from operational needs of Target Rent.

A day includes a duration of 24 hours. The rented car must be returned at the same time you receive it, as clearly written in the rental contract. Let's say you rent a car from January 1st to January 7th. You will receive the rental car at 1:30 pm so you can use the car for a whole week, until January 7th at 1:30 pm.

However, if the vehicle is returned after the time and date indicated in this contract, and beyond the expected tolerance of 59 minutes, the Customer, if not agreed with the operator, will be required to pay a daily penalty, equal to the full rental rate specified in the rate card. The locator reserves the right to charge the cost of reservations not honored due to such delay.

Extension is not always applicable, and is on request. If so, you can easily extend or move the rental period. Depending on the change, a supplement may be charged. Please communicate the change at least 24 hours before the rental date.

If the car is returned more than 59 minutes late, the Target Rent computer system will automatically charge the extra day. Unfortunately, our operators cannot manually intervene on this aspect.

If the vehicle is not running, the Roadside Assistance service is available - 24 hours a day, 7 days a week - at the number found on your rental letter. It is always necessary to wait for the tow truck at the location of the breakdown. In addition, to use a replacement vehicle, you must contact the agency where the vehicle was collected. You can use an alternative means of transport (for example taxi or train), if duly requested and authorised by the same Roadside Assistance, in order to reach the agency.

If the vehicle is in a condition to continue, it is necessary in any case to contact the agency where the vehicle was collected in order to leave the broken down or damaged vehicle and collect another replacement vehicle.

In the event of an accident, always remember to fill out the CAI (Friendly Incident Report) form, located inside the vehicle, in all parts. It is also necessary to send the CAI within 24 hours of the event, to a Target Rent agency. The replacement vehicle will be delivered only if the damage was not caused by the customer's negligence (reckless driving, incorrect fuel refueling, improper driving).

The technical stoppage will be charged for a maximum duration of 15 (fifteen) rental days.

There is no deductible, nor any possibility of reducing it, in the event of mechanical damage caused by the customer. In the event of mechanical damage, the customer will be required to compensate for the damage and any additional costs, based on the repair costs incurred by Target Rent (estimate and/or invoice)

In the event of an accident with a counterparty, the Customer is required to promptly notify the staff of the incident. It is necessary to fill out the CAI (Friendly Incident Report) form located inside the vehicle on site, which must be sent to the Target Rent agency within 24 hours of the event. In order to best manage the case, it is necessary to also provide photos of the accident showing the damage reported and the license plate of the vehicles involved.

In the absence of a counterparty, it is essential to promptly notify the staff of the incident, who will send appropriate documentation to be filled out and returned signed within 24 hours of the event.

Failure to comply with this obligation by the Customer will render the additional damage protection services subscribed by the latter ineffective.

In the event of an accident, it is added, the cost of the damages will be charged to the Customer until the accident is determined, and will then be reimbursed to the same if the accident is defined as active.

In the event of theft of the vehicle, the Customer undertakes to report the event to the competent Public Security Authority and to deliver an authenticated copy of the report to the Lessor. In this case, the payment for the rental service is due until the date of delivery of the copy-report, in the conventional amount agreed and reported in the Rental Agreement. Together with the copy-report, the Customer is obliged to return to the Lessor the keys of the vehicle as well as the remote control-anti-theft device if the vehicle is so equipped.

Failure by the Customer to comply with these obligations will render the additional theft protection services subscribed by the latter ineffective.

In the event of theft, if the Customer is insured with Target Rent, it will not be possible reset the theft excess in the replacement vehicle contract.

The Lessor guarantees the Customer the replacement of the Vehicle circulating on the national territory in the event of mechanical failures and/or road accidents during the contractual relationship. The replacement Vehicle will be made available to the Customer only and exclusively at the Lessor's branches.
If the failure and/or damage is attributable to negligence and/or inexperience of the Customer/Driver, Target Rent Italy will not be able to guarantee the replacement vehicle.

In the event of theft of the vehicle, any conditions for resetting the deductible purchased cannot be applied to the replacement vehicle which will therefore have the theft deductible discovered at the customer's expense and a new security deposit on the customer's card.

In the event of rental of a 9-seater vehicle, Target Rent Italy will guarantee the replacement with a similar vehicle, provided that this type is actually available at the Lessor's branches. In the event that this type of Vehicle is not available, the Lessor undertakes to offer the Customer, as an alternative, two Vehicles at the same price as the one rented. In the event that the Customer refuses the alternative solution proposed by the Lessor, he will not be entitled to any compensation, but only to a refund of the rental not used.

In Campania the deductible is €5,000 plus VAT for all car groups. It is not possible to reset the theft deductible.

This is not possible unless, exceptionally, and at additional cost, the delivery rental station agrees.

How and when do you receive the rental invoice?
When you return the vehicle, after closing the rental contract, our agency will print and deliver the invoice directly to the Customer.

Is it possible to receive the invoice via email?
Yes, it is possible, in fact when signing the rental agreement it will be necessary to provide an email address or a mobile phone, through which our agency can send the invoice directly; or by requesting it at info@targetrent.it

Please remember to communicate your VAT number when signing the rental contract; if the request is made later it will not be possible because Target Rent automatically issues the invoice to the private user when the rental is closed.

The Customer is responsible for and takes care of the vehicle. If during the rental any anomalies should occur that require immediate intervention (topping up AdBlue, topping up oil, etc.), the Customer is obliged to promptly notify the counter staff; in the absence of communication and authorization, the Customer cannot carry out minor maintenance work on the Vehicle.
The Lessor undertakes to reimburse the Customer only for the costs and expenses incurred during the Rental for Vehicle breakdowns, necessarily documented by an appropriate tax document in the name of the Lessor. The Lessor will not be obliged to reimburse costs and/or expenses incurred by the Customer if they have not been previously authorized and/or are not accompanied by an invoice.

In the event that the Customer has rented a vehicle with a diesel engine equipped with an SCR system and during the rental tops up with the additive “adBlue” or urea, it is agreed that the cost of this additive will be refunded during the Check-in phase only upon presentation of the relevant invoice in the name of Target Rent Italy and provided that the vehicle has travelled less than 1,000 km during the rental. Provided that the above conditions apply, it is also agreed that the refund cannot be made every time the Customer returns the car to the Key-box, or during the closing time of the rental office.

The Customer is required to return on the day and at the time indicated in the contract. If the Customer returns the vehicle early, no refunds or compensation will be given for unused rental days.

The voucher issued by the broker is valid up to 59 minutes from the expected delivery time, and always within office opening hours. After this limit the car may no longer be available.

You must always contact the rental station of reference. Up to 59 minutes of delay there is no additional cost. From 60 minutes and more, additional costs must be paid.

The report relating to the fine will be sent to the customer by the competent authorities who detected the infringement, and it is the Customer's responsibility to pay it within the terms of the law.

Who is responsible for fines issued during the rental period?
The Customer, as the holder of the rental letter, is directly responsible for fines and/or any other type of charge resulting from violations of the highway code, failure to pay tolls and/or parking. Therefore, any fines received must be duly paid. The Customer has the right to contest them, but this must be done directly to the authorities that notified the report according to the methods and terms specified in the report itself.

Does Target Rent charge Administration Fees?
No. Target Rent receives the report, identifies the Customer who committed the infringement, and sends a certified email to the fine-issuing body through which it communicates the Customer's data. This additional service is free.

What is Art. 196 Cds mentioned in the special clauses on the front page of the rental contract?
For vehicles falling within art. 196 Cds, or in use by Target Rent by virtue of a long-term rental contract, Target Rent is in fact forced by law to be jointly liable and cannot proceed with the usual re-notification activity, as it is already the subject of re-notification. In this case, the Customer delegates Target Rent to pay, in his interest, the fines imposed in violation of the Highway Code during the rental period of the vehicle covered by the contract with the additional benefit of being able to benefit from the reduction referred to in art. 202 CdS and avoid unnecessary cost increases which, in any case, are and remain his responsibility. For this activity, carried out in his exclusive interest, the Customer delegates us to pay the ticket, authorizing us to charge his credit card with the amount equal to the total of the fines re-notified to us, in addition to a commission of €20 plus VAT for each fine. The aforementioned payment delegation is not comparable to the administrative management costs for re-notification activities. The latter is free of charge.

The CDW (Collision Damage Waiver) deductible is the maximum amount payable in the event of damage to the bodywork.
All other vehicle parts (e.g., mechanical parts, glass, wheels, interior, underbody, etc.) are not included and are charged as extra costs. Likewise, additional expenses (e.g., breakdown, missing fuel, tow truck, etc.) are not included.

The amount of the deductible depends on the booked car category and the pick-up location.

There are four coverages that can be purchased at the time of rental at the counter.

• Body damage reduction;
• Elimination of body damage;
• Elimination in the event of theft;
• Elimination of body damage and theft

The proposals listed are only valid at the collection points in Bologna, Calabria, Florence, Malpensa, Naples, Sicily and Turin.

It is also not possible to eliminate the theft deductible in Naples.

For more details, please consult the page Coverage package

Each vehicle is delivered clean, and must be returned in the same hygienic conditions. The Customer has the option of purchasing the cleaning service at a cost of €15 when picking up the vehicle. If the Customer does not wish to purchase this service, he or she will have to clean the vehicle independently. In the event of returning the vehicle dirty, Target Rent reserves the right to charge a minimum of €30 to a maximum of €70, depending on the condition of the vehicle.

The presence of hair inside the vehicle, if an animal is transported without a carrier, will result in sanitization costs.

Smoking is not permitted in the car. If there are traces or odors of smoke, the Customer will be required to pay the sanitization costs.

Pets cannot be transported on the vehicle without specific written authorization from the lessor and in any case in compliance with art. 169 of the Highway Code.

The presence of hair inside the vehicle, in the event that an animal is transported without a carrier, will result in sanitization costs.

It's prohibited smoking inside the vehicle. Any trace of smoke or unpleasant odors upon return of the vehicle are subject to sanitization costs.

The customer can request the babyseat during the booking phase; however, it is subject to the station's momentary availability, therefore it is not a guaranteed extra and is in fact payable only upon arrival.

In stations located outside the airport, the Locator provides the outward shuttle service free of charge. The return shuttle service is provided free of charge only in the presence of an open rental contract; in the absence of a contract the shuttle service will not be guaranteed.

In stations located outside the airport that have keyboxes, the shuttle to the airport will be provided even when the office is closed as per the conditions written above.

The vehicles can be driven with transit abroad only by purchasing the “Cross Border” package at a cost of €7 + VAT per day, in the authorized countries (Germany, San Marino, France, Spain, Switzerland, Austria, Croatia, Slovenia, Luxembourg, Belgium, Liechtenstein, Netherlands) and neighboring islands.

In relation to roadside assistance, the purchase of the “Abroad Road Assistance” package allows the customer to extend roadside assistance abroad (exclusively in the permitted countries). Those who do not have the “Abroad Road Assistance” supplement will have to repatriate the vehicle at their own expense even in the event of a breakdown of the vehicle, even independently of any negligence on their part.

These conditions apply to Malpensa, Turin, Florence, Bologna, Naples, Calabria and Sicily.

Cross border is allowed at a cost of €10 per day including VAT, for a maximum of €70 in total. The countries in which transit is permitted are the following: Austria, Croatia, France, Germany, Slovenia, Switzerland and neighboring islands. This applies to the stations of Bergamo, Fiumicino, Olbia, Venice and Verona.

The Customer who books a vehicle through the website www.targetrent.it, pays as a deposit a sum equal to 20% of the rental amount, including extras. This sum will be retained by the lessor as a compensation penalty for failure to collect, cancellation or changes not accepted by the lessor.

In case of dispute for poor service or clarifications please write to complaints@targetrent.it; our customer service will be at your complete disposal for any clarification.

Vehicle Return
The Customer undertakes to return the vehicle in the same conditions in which it was delivered, normal wear and tear excepted, only and exclusively during the opening hours of our rental stations, which are known to him because they are provided by Target Rent staff and, in any case, posted at the aforementioned rental stations. In the event of return outside the opening hours of our rental stations, the Customer assumes all responsibilities relating to the custody of the vehicle and accepts from now on any charges for contesting new damages that may be found and charged when the rental station reopens and, therefore, in his absence.

Pre-authorization
The Customer expressly grants us authorization to perform, at the time of rental of the vehicle, a pre-authorization on his credit card for an amount not less than the presumed total cost of the rental, services and full fuel, including compensation responsibilities for theft/fire and damages, unsuccessful voucher, extra days, fines and administrative expenses.

Management Cost Charges
The Customer expressly authorizes us to execute, after the return, any charges on his credit card, equal to the total of the amounts due, in the terms of the contract and general rental conditions, the management costs of the payment of fines, for damages occurred during the rental period, for failure to refuel and full fuel service, or for unsuccessful broker vouchers, or for extra days not included in the rate, or for administrative costs or any other charge not foreseen at the time of rental of the vehicle.

Geo-localization
The Customer declares to be aware that geo-referenced localization devices may be installed on the rented vehicle, and authorizes us to use the information deriving from such devices.

Credit card data
The Customer declares that all the data of his credit card, together with the CVV Code, have been knowingly provided, and the CVV replaces his signature on pre-authorization and debit.

Payment Delegation
The Customer expressly delegates us to pay, in his interest, the fines imposed in violation of the Highway Code during the rental period of the Vehicle covered by this Contract in the event that the Inspecting Body has not cancelled them upon our request in self-protection and has re-notified them to us pursuant to art. 196 of the Highway Code, with the consequence that, in this case, they must be paid by us, within 5 days from the re-notification of the individual fines in order to be able to benefit from the reduction pursuant to art. 202 of the Highway Code and avoid unnecessary increases in costs which, in any case, are and remain his responsibility. For this activity, carried out in his exclusive interest, the Customer hereby authorizes us to charge his credit card with the amount equal to the total of the fines re-notified to us, in addition to a commission of €15 plus VAT for each fine.

In case of booking through the website www.targetrent.it, and/or through brokers or intermediaries, the Customer is obliged to consult the rental conditions present on the website, in order to have a clear idea of ​​the mutual expectations relating to the contract that will be signed at the time of rental.